Home / Email & Software Basel

Email & Software Help in Basel

Email not working or software problems in Basel? I help with Outlook, Thunderbird, Microsoft 365 and more.

On-Site Service Remote Support Fair Prices

What's the problem?

How urgent?

Preferred help:

Or call directly:

+41 61 539 12 25

Email & Software right in Basel

Email problems can bring your day to a halt — whether at work or at home. I set up your email accounts, fix sync errors and protect you from spam and phishing.

In a city like Basel with over 177,000 residents, reliable IT support is essential.

Als grösste Stadt der Region bin ich hier am schnellsten bei Ihnen — oft innerhalb von 30 Minuten.

Whether in Altstadt, Gundeli, Kleinbasel, St. Johann, Bruderholz — I'm here for you.

Based locally

I'm based right in Basel and can usually be with you within 30 minutes.

Private & Business

Whether you're a large company, SME or private household in Basel — I help you personally.

Fair Prices

From CHF 90/h (remote) or CHF 120/h (on-site). Billed in 15-minute increments. No flat fees.

Common problems I solve in Basel

Whether you're a large company, SME or private household — I know these problems inside out:

Emails not arriving or not sending
Set up Outlook, Thunderbird or Apple Mail
Spam flood or phishing emails
Email account hacked — change password, secure it
Install or update software
Manage licences (Microsoft 365, Google Workspace)

Tip: Enable two-factor authentication for your email accounts. This protects against unauthorised access.

On-site or Remote Support

On-site in Basel

I'm based right in Basel and can usually be with you within 30 minutes.

  • CHF 120 first hour, then CHF 100/h
  • Based locally
  • Billed per 15 min.

Remote Support via TeamViewer

Many problems can be solved remotely — fast and without waiting.

  • CHF 90/hour
  • Instantly available
  • Ideal for software issues
  • Video support via Jitsi Meet
Vincent Kilchherr — Your IT specialist in the Basel region

Vincent Kilchherr

Your IT specialist for Basel

I'm Vincent, and I've been helping private individuals and SMEs in the Basel region with IT problems for over 20 years. Whether on-site or via remote support — I'll find a solution. Fast, uncomplicated, and at fair prices.

Frequently Asked Questions

How quickly can you come to Basel?
Usually the same day, often within an hour. For remote support I'm available immediately.
What are your rates?
Remote support: CHF 90/hour, on-site: CHF 120 first hour then CHF 100/hour. Billed in 15-minute increments. No hidden costs.
Do you also help businesses?
Yes, I support both private individuals and SMEs in Basel. From single workstations to small office networks.
What is remote support?
Via TeamViewer I connect to your computer and fix software problems directly. You can watch everything on screen. Fast and convenient.
Do I need to bring my computer somewhere?
No, I come to you in Basel. For most problems there's no need to take your PC anywhere.

Email & Software nearby

Also available in neighbouring towns:

Email & Software in Basel?

Call me or send an email. I'll help you quickly — on-site in Basel or via remote support.

WhatsApp

Show me your problem live via video — no app needed.