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Computer Help in Basel

Computer problems in Basel? I'm on-site and help fast — whether PC, laptop or Mac. Personal, straightforward and at fair prices.

On-Site Service Remote Support Fair Prices

What's the problem?

How urgent?

Preferred help:

Or call directly:

+41 61 539 12 25

Computer Help right in Basel

Computer problems always come at the worst time. Whether your PC won't start, is painfully slow or you're seeing suspicious pop-ups — I help quickly and reliably.

In a city like Basel with over 177,000 residents, reliable IT support is essential.

Als grösste Stadt der Region bin ich hier am schnellsten bei Ihnen — oft innerhalb von 30 Minuten.

Whether in Altstadt, Gundeli, Kleinbasel, St. Johann, Bruderholz — I'm here for you.

Based locally

I'm based right in Basel and can usually be with you within 30 minutes.

Private & Business

Whether you're a large company, SME or private household in Basel — I help you personally.

Fair Prices

From CHF 90/h (remote) or CHF 120/h (on-site). Billed in 15-minute increments. No flat fees.

Common problems I solve in Basel

Whether you're a large company, SME or private household — I know these problems inside out:

PC won't start or runs slowly
Windows updates or bluescreen errors
Virus infection or suspicious programs
Hardware replacement (RAM, SSD, graphics card)
Data backup and data recovery
Fresh install of Windows or macOS

Tip: Regular backups protect against data loss. I'm happy to set up automatic backups for you.

On-site or Remote Support

On-site in Basel

I'm based right in Basel and can usually be with you within 30 minutes.

  • CHF 120 first hour, then CHF 100/h
  • Based locally
  • Billed per 15 min.

Remote Support via TeamViewer

Many problems can be solved remotely — fast and without waiting.

  • CHF 90/hour
  • Instantly available
  • Ideal for software issues
  • Video support via Jitsi Meet
Vincent Kilchherr — Your IT specialist in the Basel region

Vincent Kilchherr

Your IT specialist for Basel

I'm Vincent, and I've been helping private individuals and SMEs in the Basel region with IT problems for over 20 years. Whether on-site or via remote support — I'll find a solution. Fast, uncomplicated, and at fair prices.

Frequently Asked Questions

How quickly can you come to Basel?
Usually the same day, often within an hour. For remote support I'm available immediately.
What are your rates?
Remote support: CHF 90/hour, on-site: CHF 120 first hour then CHF 100/hour. Billed in 15-minute increments. No hidden costs.
Do you also help businesses?
Yes, I support both private individuals and SMEs in Basel. From single workstations to small office networks.
What is remote support?
Via TeamViewer I connect to your computer and fix software problems directly. You can watch everything on screen. Fast and convenient.
Do I need to bring my computer somewhere?
No, I come to you in Basel. For most problems there's no need to take your PC anywhere.

Computer Help nearby

Also available in neighbouring towns:

Computer Help in Basel?

Call me or send an email. I'll help you quickly — on-site in Basel or via remote support.

WhatsApp

Show me your problem live via video — no app needed.