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Phone & Tablet Help in Basel

Phone or tablet problems in Basel? I help with setup, data transfer, apps and more — fast and personal.

On-Site Service Remote Support Fair Prices

What's the problem?

How urgent?

Preferred help:

Or call directly:

+41 61 539 12 25

Phone & Tablet right in Basel

Smartphones and tablets are our daily companions. When they don't work properly, no amount of Googling helps. I solve your problem — from data transfer to app setup.

In a city like Basel with over 177,000 residents, reliable IT support is essential.

Als grösste Stadt der Region bin ich hier am schnellsten bei Ihnen — oft innerhalb von 30 Minuten.

Whether in Altstadt, Gundeli, Kleinbasel, St. Johann, Bruderholz — I'm here for you.

Based locally

I'm based right in Basel and can usually be with you within 30 minutes.

Private & Business

Whether you're a large company, SME or private household in Basel — I help you personally.

Fair Prices

From CHF 90/h (remote) or CHF 120/h (on-site). Billed in 15-minute increments. No flat fees.

Common problems I solve in Basel

Whether you're a large company, SME or private household — I know these problems inside out:

Phone is slow or keeps crashing
Transfer data from old to new device
Apps not working properly
WiFi or Bluetooth won't connect
Storage full — clean up and optimise
Set up or reset tablet

Tip: Regularly clear your app cache and uninstall apps you don't use. This noticeably speeds up your device.

On-site or Remote Support

On-site in Basel

I'm based right in Basel and can usually be with you within 30 minutes.

  • CHF 120 first hour, then CHF 100/h
  • Based locally
  • Billed per 15 min.

Remote Support via TeamViewer

Many problems can be solved remotely — fast and without waiting.

  • CHF 90/hour
  • Instantly available
  • Ideal for software issues
  • Video support via Jitsi Meet
Vincent Kilchherr — Your IT specialist in the Basel region

Vincent Kilchherr

Your IT specialist for Basel

I'm Vincent, and I've been helping private individuals and SMEs in the Basel region with IT problems for over 20 years. Whether on-site or via remote support — I'll find a solution. Fast, uncomplicated, and at fair prices.

Frequently Asked Questions

How quickly can you come to Basel?
Usually the same day, often within an hour. For remote support I'm available immediately.
What are your rates?
Remote support: CHF 90/hour, on-site: CHF 120 first hour then CHF 100/hour. Billed in 15-minute increments. No hidden costs.
Do you also help businesses?
Yes, I support both private individuals and SMEs in Basel. From single workstations to small office networks.
What is remote support?
Via TeamViewer I connect to your computer and fix software problems directly. You can watch everything on screen. Fast and convenient.
Do I need to bring my computer somewhere?
No, I come to you in Basel. For most problems there's no need to take your PC anywhere.

Phone & Tablet nearby

Also available in neighbouring towns:

Phone & Tablet in Basel?

Call me or send an email. I'll help you quickly — on-site in Basel or via remote support.

WhatsApp

Show me your problem live via video — no app needed.