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Remote Support for Basel

IT problems in Basel? Via remote support I connect directly to your computer and fix the issue — fast, secure and convenient.

On-Site Service Remote Support Fair Prices

What's the problem?

How urgent?

Preferred help:

Or call directly:

+41 61 539 12 25

Remote Support right in Basel

Via remote support I connect directly to your computer — you can see everything on screen. Fast, secure and no waiting time.

In a city like Basel with over 177,000 residents, reliable IT support is essential.

Als grösste Stadt der Region bin ich hier am schnellsten bei Ihnen — oft innerhalb von 30 Minuten.

Whether in Altstadt, Gundeli, Kleinbasel, St. Johann, Bruderholz — I'm here for you.

Based locally

I'm based right in Basel and can usually be with you within 30 minutes.

Private & Business

Whether you're a large company, SME or private household in Basel — I help you personally.

Fair Prices

From CHF 90/h (remote) or CHF 120/h (on-site). Billed in 15-minute increments. No flat fees.

Common problems I solve in Basel

Whether you're a large company, SME or private household — I know these problems inside out:

Software problem that doesn't need an on-site visit
Adjust settings or install drivers
Remove virus or malware
Fix email or browser problems
Rescue or back up files
Quick question or on-screen guidance

Tip: Have your TeamViewer ID ready so we can start right away. The software is free for private users.

On-site or Remote Support

On-site in Basel

I'm based right in Basel and can usually be with you within 30 minutes.

  • CHF 120 first hour, then CHF 100/h
  • Based locally
  • Billed per 15 min.

Remote Support via TeamViewer

Many problems can be solved remotely — fast and without waiting.

  • CHF 90/hour
  • Instantly available
  • Ideal for software issues
  • Video support via Jitsi Meet
Vincent Kilchherr — Your IT specialist in the Basel region

Vincent Kilchherr

Your IT specialist for Basel

I'm Vincent, and I've been helping private individuals and SMEs in the Basel region with IT problems for over 20 years. Whether on-site or via remote support — I'll find a solution. Fast, uncomplicated, and at fair prices.

Frequently Asked Questions

How quickly can you come to Basel?
Usually the same day, often within an hour. For remote support I'm available immediately.
What are your rates?
Remote support: CHF 90/hour, on-site: CHF 120 first hour then CHF 100/hour. Billed in 15-minute increments. No hidden costs.
Do you also help businesses?
Yes, I support both private individuals and SMEs in Basel. From single workstations to small office networks.
What is remote support?
Via TeamViewer I connect to your computer and fix software problems directly. You can watch everything on screen. Fast and convenient.
Do I need to bring my computer somewhere?
No, I come to you in Basel. For most problems there's no need to take your PC anywhere.

Remote Support nearby

Also available in neighbouring towns:

Remote Support in Basel?

Call me or send an email. I'll help you quickly — on-site in Basel or via remote support.

WhatsApp

Show me your problem live via video — no app needed.