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Phone & Tablet Help in Pratteln

Phone or tablet not working in Pratteln? I can be with you in 10 minutes and help with setup, data transfer or repairs.

On-Site Service Remote Support Fair Prices

What's the problem?

How urgent?

Preferred help:

Or call directly:

+41 61 539 12 25

Phone & Tablet right in Pratteln

Smartphones and tablets are our daily companions. When they don't work properly, no amount of Googling helps. I solve your problem — from data transfer to app setup.

Pratteln with around 16,800 residents is ideally located in the Basel agglomeration — close enough for fast on-site service.

Pratteln ist mit fast 17'000 Einwohnern eine der grössten Gemeinden im Baselbiet und liegt direkt an der Autobahn.

Whether in Dorfkern, Längi, Grüssen — I'm here for you.

10 min. travel

From Basel to Pratteln is just 10 minutes — I can be with you quickly.

Private & Business

Whether you're a family, freelancer or local business in Pratteln — I help you personally.

Fair Prices

From CHF 90/h (remote) or CHF 120/h (on-site). Billed in 15-minute increments. No flat fees.

Common problems I solve in Pratteln

Whether you're a family, freelancer or local business — I know these problems inside out:

Phone is slow or keeps crashing
Transfer data from old to new device
Apps not working properly
WiFi or Bluetooth won't connect
Storage full — clean up and optimise
Set up or reset tablet

Tip: Regularly clear your app cache and uninstall apps you don't use. This noticeably speeds up your device.

On-site or Remote Support

On-site in Pratteln

From Basel to Pratteln is just 10 minutes — I can be with you quickly.

  • CHF 120 first hour, then CHF 100/h
  • 10 min. travel
  • Billed per 15 min.

Remote Support via TeamViewer

Many problems can be solved remotely — fast and without waiting.

  • CHF 90/hour
  • Instantly available
  • Ideal for software issues
  • Video support via Jitsi Meet

Phone & Tablet in surrounding areas

Besides Pratteln, I'm also available in these neighbouring towns:

Vincent Kilchherr — Your IT specialist in the Basel region

Vincent Kilchherr

Your IT specialist for Pratteln

I'm Vincent, and I've been helping private individuals and SMEs in the Basel region with IT problems for over 20 years. Whether on-site or via remote support — I'll find a solution. Fast, uncomplicated, and at fair prices.

Frequently Asked Questions

How quickly can you come to Pratteln?
Usually the same day, often within an hour. For remote support I'm available immediately.
What are your rates?
Remote support: CHF 90/hour, on-site: CHF 120 first hour then CHF 100/hour. Billed in 15-minute increments. No hidden costs.
Do you also help businesses?
Yes, I support both private individuals and SMEs in Pratteln. From single workstations to small office networks.
What is remote support?
Via TeamViewer I connect to your computer and fix software problems directly. You can watch everything on screen. Fast and convenient.
Do I need to bring my computer somewhere?
No, I come to you in Pratteln. For most problems there's no need to take your PC anywhere.

Phone & Tablet nearby

Also available in neighbouring towns:

Phone & Tablet in Pratteln?

Call me or send an email. I'll help you quickly — on-site in Pratteln or via remote support.

WhatsApp

Show me your problem live via video — no app needed.