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Email & Software Help in Pratteln

Email or software problems in Pratteln? I can be with you in 10 minutes — or I fix it instantly via remote support.

On-Site Service Remote Support Fair Prices

What's the problem?

How urgent?

Preferred help:

Or call directly:

+41 61 539 12 25

Email & Software right in Pratteln

Email problems can bring your day to a halt — whether at work or at home. I set up your email accounts, fix sync errors and protect you from spam and phishing.

Pratteln with around 16,800 residents is ideally located in the Basel agglomeration — close enough for fast on-site service.

Pratteln ist mit fast 17'000 Einwohnern eine der grössten Gemeinden im Baselbiet und liegt direkt an der Autobahn.

Whether in Dorfkern, Längi, Grüssen — I'm here for you.

10 min. travel

From Basel to Pratteln is just 10 minutes — I can be with you quickly.

Private & Business

Whether you're a family, freelancer or local business in Pratteln — I help you personally.

Fair Prices

From CHF 90/h (remote) or CHF 120/h (on-site). Billed in 15-minute increments. No flat fees.

Common problems I solve in Pratteln

Whether you're a family, freelancer or local business — I know these problems inside out:

Emails not arriving or not sending
Set up Outlook, Thunderbird or Apple Mail
Spam flood or phishing emails
Email account hacked — change password, secure it
Install or update software
Manage licences (Microsoft 365, Google Workspace)

Tip: Enable two-factor authentication for your email accounts. This protects against unauthorised access.

On-site or Remote Support

On-site in Pratteln

From Basel to Pratteln is just 10 minutes — I can be with you quickly.

  • CHF 120 first hour, then CHF 100/h
  • 10 min. travel
  • Billed per 15 min.

Remote Support via TeamViewer

Many problems can be solved remotely — fast and without waiting.

  • CHF 90/hour
  • Instantly available
  • Ideal for software issues
  • Video support via Jitsi Meet

Email & Software in surrounding areas

Besides Pratteln, I'm also available in these neighbouring towns:

Vincent Kilchherr — Your IT specialist in the Basel region

Vincent Kilchherr

Your IT specialist for Pratteln

I'm Vincent, and I've been helping private individuals and SMEs in the Basel region with IT problems for over 20 years. Whether on-site or via remote support — I'll find a solution. Fast, uncomplicated, and at fair prices.

Frequently Asked Questions

How quickly can you come to Pratteln?
Usually the same day, often within an hour. For remote support I'm available immediately.
What are your rates?
Remote support: CHF 90/hour, on-site: CHF 120 first hour then CHF 100/hour. Billed in 15-minute increments. No hidden costs.
Do you also help businesses?
Yes, I support both private individuals and SMEs in Pratteln. From single workstations to small office networks.
What is remote support?
Via TeamViewer I connect to your computer and fix software problems directly. You can watch everything on screen. Fast and convenient.
Do I need to bring my computer somewhere?
No, I come to you in Pratteln. For most problems there's no need to take your PC anywhere.

Email & Software nearby

Also available in neighbouring towns:

Email & Software in Pratteln?

Call me or send an email. I'll help you quickly — on-site in Pratteln or via remote support.

WhatsApp

Show me your problem live via video — no app needed.